What Do You Know About What Your Customer Is Buying?

As a brand marketer or nonprofit development director, your house file is a valuable asset. It reveals what your customers are buying from your brand or what your donors have contributed to your organization. This internal data is crucial for understanding direct engagement and their past buying behavior. But what if that’s only a small piece of a much larger puzzle about their true buying motivations?

Women is buying with a credit card
Your house file, by its very nature, offers a siloed view. It shows you their interactions with you. But what about their spending and giving habits everywhere else? Do you know which competitors your customers frequent? Or which other causes do your donors passionately support? Relying solely on your house file is like looking at a single star and trying to understand the entire galaxy. You see a point of light, but miss the vast constellation of behaviors and preferences that truly define them.
This is where understanding the whole picture becomes a game-changer. At Path2Response, we’ve long served brands and nonprofits through our cooperative database. Now, with the launch of our new digital division, we’re offering an even greater advantage: access to actual transactional data across a wide range of purchasing and giving activities. We’re not talking about modeled or inferred behavior, which many cooperatives rely on; we provide insights based on real, verified transactions.

Imagine this

For brand marketers, you see not only that a customer bought your running shoes, but also that they regularly purchase apparel from a competitor, subscribe to a fitness app, and buy organic groceries. This holistic view unlocks opportunities to cross-sell, tailor promotions, and truly understand their lifestyle and brand affinities beyond your checkout.
For nonprofit development directors, you know that a donor contributes to your annual appeal. Still, with broader transactional data, you might discover they make significant gifts to environmental causes you weren’t aware of, or regularly support arts organizations. This enables more personalized stewardship, facilitates opportunities to highlight intersecting missions, and provides a better understanding of their overall philanthropic capacity and interests.
Your house file tells you what they do with you. Path2Response helps you understand who they are and what they value based on their actions everywhere. By moving beyond the limitations of your data, you can uncover deeper insights, identify untapped potential, and build far more effective strategies to engage your audience and grow your share of their wallet. It’s time to see the complete picture.

Data that Delivers
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